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Privacy Policy

Last Updated November 11th, 2024

At TMLC Academy, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, and safeguard your information when you access our services, including live sessions and the Learning Management System (LMS) platform. By using TMLC Academy’s services, you agree to the practices described in this policy.

  1. Information We Collect

We collect personal information necessary to provide our educational services, including but not limited to:

  • Personal Information: Name, email address, contact information, and account details when you register.

  • Session Data: Details regarding the courses you attend, progress, and interaction with our LMS platform.

  • Payment Information: For paid courses, we collect payment details necessary to process transactions.

  • Device and Usage Data: Information on how you access and use our LMS, including IP address, browser type, and usage metrics.

  1. How We Use Your Information

TMLC Academy uses your information to:

  • Deliver live sessions and access to course materials on the LMS.

  • Personalize your learning experience and track your progress.

  • Communicate updates, relevant notifications, and course-related announcements.

  • Improve our platform and services through data analysis and feedback.

  • Process payments and manage billing.

  1. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

  • Service Providers: Third-party vendors who assist in payment processing, hosting, and delivering content.

  • Compliance and Legal Obligations: When required by law or in response to a legal process, we may share information to comply with legal obligations or to protect our rights.

  1. Data Security

We implement security measures to protect your information, including encryption, access controls, and secure storage protocols. However, no online platform can be fully secure, so we encourage you to take steps to protect your account credentials.

  1. Data Retention

Your information is retained as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, it is securely deleted or anonymized.

  1. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of promotional communications.

  • Request the limitation of certain data uses. To exercise these rights, please contact us using the information provided below.

  1. Cookies and Tracking Technologies

Our LMS platform may use cookies and similar technologies to enhance your learning experience, track site activity, and analyze usage. You may manage cookies through your browser settings, but please note that disabling cookies may impact your experience on the platform.

  1. Third-Party Links

Our LMS may contain links to third-party sites or services not operated by TMLC Academy. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

  1. Changes to this Privacy Policy

TMLC Academy may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website or through direct communication.

  1. Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact us at: admin@tmlcacademy.com